Privacy Policy – Spa e Pashait

Last Updated: June 2026

At Spa e Pashait, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Spa e Pashait mobile application.

1. Information We Collect

When using our application, we may collect the following information:

Personal Information

• Full name

• Email address

• Phone number

• Account login information

• Reservation history

Device Information

• Device type and operating system

• App version

• Device identifiers

• Crash and diagnostic information

Notification Preferences

If enabled by the user:

• Reservation confirmations

• Appointment reminders

• Promotional notifications

2. How We Use Your Information

We use your information to:

• Create and manage your account.

• Process and manage reservations.

• Send booking confirmations and reminders.

• Improve our services and user experience.

• Provide customer support.

• Send promotional offers if you choose to receive them.

• Ensure the security and proper functioning of the application.

3. Booking Information

Reservation details, including selected services, appointment dates, and times, are stored securely to manage your bookings and provide our services efficiently.

4. Notifications

The app may send:

• Reservation confirmations

• Appointment reminders

• Promotional messages

You can enable or disable notifications at any time from your profile settings.

5. Payment Information

The application currently does not process or store payment card information directly. If online payments are introduced in the future, payment processing will be handled through secure third-party payment providers.

6. Data Sharing

We do not sell, trade, or rent your personal information.

Your information may only be shared:

• When required by law.

• With trusted service providers that help operate the application.

• To protect the rights, safety, and security of Spa e Pashait and its users.

7. Data Security

We implement appropriate technical and organizational measures to protect your information against:

• Unauthorized access

• Alteration

• Disclosure

• Loss or destruction

However, no method of electronic storage or transmission over the Internet is completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services

• Manage reservations

• Comply with legal obligations

• Resolve disputes and enforce our agreements

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your account and data

• Withdraw consent for marketing communications

• Request a copy of your personal data

10. Children’s Privacy

The application is not intended for children under the age of 13. We do not knowingly collect information from children.

11. Third-Party Services

The application may use third-party services such as:

• Firebase Authentication

• Firebase Cloud Messaging

• Analytics and crash reporting services

These providers may collect information in accordance with their own privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the application and the updated date will be revised accordingly.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Spa e Pashait
📍 Tirana, Albania
📧 Email: info@spaepashait.al

By using the Spa e Pashait application, you agree to this Privacy Policy and the collection and use of information as described above.